Shipping policy for online pet shop.ca is below. Please read for your information before placing your order.
Free Shipping
Most of our items now qualify for free shipping. Some heavy items may have an extra shipping cost. Some of other items are qualified for a flat rate shipping. The shipping charge will show at checkout when you enter the postal code.
Shipping & Handling Time
The items will be shipped within 1-2 business days of receiving your order. We will send a confirmation email with details of shipping. We use Canada Post and UPS for shipping.
Delivery Time
The delivey time vary depends upon the place of delivery. Usually it takes 2-10 business days.
Some of the products can not be able to deliver to the following locations.
- PO boxes
- Hotels
- Freight forwarders
- International shipping addresses
- Storage facilities
All items on onlinepetshop.ca have their own specific shipping terms, methods and restrictions. Some products are subject to delivery restrictions. These restrictions vary from item to item.
If you are notified that the shipping address is restricted for a specific item, delivery will unfortunately not be possible at this time.
Contact Us
If you have any questions about the shipping policy, contact the customer service at infopets620@gmail.com
A customer service representative will contact you back.
Thanks for shopping with us.